Eurasian Solutions Ltd

Compliance & SLA

Compliance, insurance and service level agreements are held at company level, not by an individual brand. Whichever brand is on the machine, the documentation below is what your procurement, health and safety and estates teams will receive.

Compliance & Safety

We provide a full compliance pack for every site:

  • CE & UKCA certification
  • RAMS documentation
  • PAT testing
  • PCI-DSS compliant payment terminal
  • GDPR-compliant data handling
  • Enclosed, tamper-resistant cabinet
  • Fire-safe internal wiring
  • No exposed components
  • Emergency shutdown procedure
  • Monthly, quarterly & annual inspections

Your site remains fully protected and audit-ready.

Maintenance & SLA

Our outsourced engineering team delivers:

  • Monthly inspections
  • Quarterly safety checks
  • Annual certification
  • 24/7 remote monitoring
  • Automatic fault alerts
  • 24–48 hour call-out response
  • Replacement kiosk if required

We guarantee 99% uptime and minimal disruption.

Request the documentation

The full compliance pack, SLA documentation and insurance certificate are available on request, before any site visit or commitment.